Certified Technology Specialist (CTS) Practice Exam

The correct answer is the Program Phase. This phase is crucial as it lays the groundwork for the entire project by defining objectives, scope, and the overall direction. During the Program Phase, project stakeholders identify the needs and requirements that the project must address, allowing for a structured approach to project planning and development. This initial phase also involves gathering essential information and conducting feasibility studies, which help in ensuring that subsequent phases align with the project’s goals. By establishing a strong foundation in the Program Phase, the project sets itself up for successful execution in later phases.