Certified Technology Specialist (CTS) Practice Exam

A client requires a new boardroom. How is the process of surveying the facility with the client best described?

1. Consultation

2. Needs Analysis

3. Design Review

4. Site Evaluation

The correct answer is: Needs Analysis

The process of surveying the facility with the client is best described as a needs analysis because this stage is focused on understanding the specific requirements and preferences of the client. During a needs analysis, discussions and evaluations help to identify various elements such as the purpose of the boardroom, desired technologies, space requirements, and any specific features that are important to the client. This process is crucial for ensuring that the final outcome aligns with the client's expectations and objectives. While consultation involves a broader discussion that may include general advice or recommendations, and site evaluation refers specifically to assessing the physical space for its suitability, needs analysis is more targeted towards gathering detailed information about the client's requirements. Design review, on the other hand, takes place after the needs have been established and focuses on evaluating proposals or designs against those requirements. Hence, needs analysis effectively captures the collaborative effort to ascertain and document what the client truly needs for their new boardroom.